Terms of Service

These Terms of Service ("Terms") govern your use of services provided by Black Gold IT & Data, a service brand of PointFlow Companies ("Black Gold," "we," "us," or "our"), including our website and SMS messaging program. By using our services, you agree to these Terms.

SMS Messaging Program

Our SMS program delivers service-related messages to clients and contacts who have opted in. Messages may include support ticket updates, scheduled maintenance notices, incident alerts, and operational notifications related to services we provide.

How to Opt In

You can opt in to receive SMS messages from Black Gold IT & Data by texting START to (405) 500-2209. By opting in, you consent to receive SMS messages from us at the mobile number you provide.

Message Frequency

Message frequency varies based on service activity. You may receive messages only when there is relevant activity on your account or environment.

Message & Data Rates

Standard message and data rates may apply, depending on your mobile carrier and plan. Black Gold IT & Data is not responsible for charges incurred from your wireless carrier.

How to Opt Out

You can opt out of SMS messages at any time by replying STOP to any message from us. After you send STOP, you will receive one final confirmation message and will not receive further SMS messages from our program unless you opt in again.

Help

For assistance, reply HELP to any message from us, or contact us at support@pointflow.co.

Supported Carriers

Our SMS program is available on most major U.S. wireless carriers. Carriers are not liable for delayed or undelivered messages.

Privacy

Information you provide in connection with our SMS program is handled in accordance with our Privacy Policy. SMS opt-in data is never shared or sold to third parties.

Service Provider

Services described herein are provided by PointFlow Companies, doing business as Black Gold IT & Data.

Changes to These Terms

We may update these Terms from time to time. The "Last updated" date above reflects the most recent revision. Continued use of our services after changes take effect constitutes acceptance of the updated Terms.

Contact

Black Gold IT & Data — a PointFlow Company
Email: support@pointflow.co